What if I did not receive a confirmation or tracking number?

Sometimes email from 2BigFeet may end up in your SPAM folder. Check your Junk Mail or SPAM folder for the email. If you find it, mark it "NOT Spam."

Please ensure you add info@2bigfeet.com and service@2bigfeet.com to your address book.

If you still do not find your confirmation email, it's possible that your order did not go through due to a payment issue, or there could have been a typo in your email address. Contact us via phone or live chat and we can try to locate your order for you.